About Us

Established in 1999, the O’Brien Rich Research Group provides consultancy services to government and not-for-profit organisations. We operate with a team of two highly skilled Principal Researchers and a number of Associate Researchers. We provide the full range of evaluation and research services. We also provide advice and assistance in developing evaluation strategies, designing monitoring systems, providing policy ‘think’ pieces and building staff capacity to undertake their own evaluation and research activities.

Our two Principal Researchers are always fully involved in every project we undertake.

Clare O’Brien (Principal Researcher)

Clare O'Brien

Clare has around 20 years of experience in public sector evaluation and research at the Federal and State/Territory levels. She has extensive experience in all aspects of research, evaluation and performance measurement and has been actively involved in the analysis of social policy and human service delivery issues. She is also an experienced group facilitator, using adult learning principles and conflict resolution methods. Clare’s particular areas of interest are Indigenous social policy, human service provision initiatives and innovations, cost effective service delivery and evaluation and social research methods.

Clare has lived and worked in Arnhem Land, has worked in Indigenous employment and training, was the National Manager of the (then) Aboriginal Housing Program and continues to have a strong interest in Indigenous social policy issues. Clare has worked extensively in the public sector in the human services, housing, and employment portfolios. After some years managing an evaluation unit, Clare returned to the private sector to take up the position of Director of the O’Brien Rich Research Group.

Clare has a Bachelor of Education Studies, postgraduate Economics from the Australian National University and a Masters of Policy and Applied Social Research from Macquarie University. She is a member of the Australasian Evaluation Society.

Karen Rich (Principal Researcher)

Karen Rich

Karen has 17 years experience in government and community sector evaluation and research, and has undertaken projects at the local, state/territory and national levels. She has extensive experience and a strong theoretical and practical understanding of evaluation and research in a wide range of subject areas.

Karen’s areas of interest and experience encompass human services policy, particularly as it impacts on families, people from cultural and linguistically diverse backgrounds, people with a disability and the aged, and community capacity building approaches to service delivery. She is a Registered Psychologist with an interest in participatory research methods, needs assessment, interviewing techniques and the collection of high quality data. Her methodological expertise includes evaluation and research design and implementation, in-depth interviewing, focus groups and survey design.

Prior to establishing O’Brien Rich Research Group Karen worked in public sector evaluation units in the education, training and health portfolios. She has a Masters degree in Applied Psychology and is a member of the Australian Psychological Society.

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